Convene Modern Rattan Outdoor Patio Chaise /Cushions, Brown Turquoise Blue Green

Description

Gather stages of sensitivity with the Convene outdoor sectional series. Made with a synthetic rattan weave and a powder-coated aluminum frame, Convene is a versatile outdoor collection that shifts and combines according to the spontaneous needs of the moment. Outfitted with all-weather fabric cushions, leave a positive impression on friends and family while enhancing your patio, backyard or poolside repast in this series of palpable distinction. This installment of the series is an Outdoor Patio Chaise.
Features
Set Includes
1 Convene Outdoor Patio Chaise
Modern Outdoor Chaise Lounge
Synthetic Rattan Weave
Machine Washable Cushion Covers
Powder Coated Aluminum Frame
Water & UV Resistant
Ships Pre-Assembled
Overall Product Dimensions: 27.5"L x 78.5"W x 17 - 37.5"H
Overall Chaise Dimensions: 27.5"L x 78.5"W x 17 - 37.5"H
Seat Dimensions: 15.5"H
Cushion Thichkness: 2"H
Seat Cushion Dimensions: 27"L x 47"W x 2"H
Backre Cushion Dimensions: 25"L x 30"W x 2"H
Terms
We are committed to providing outstanding customer service in order to earn 5 stars in all categories. Although we always do our very best to make every transaction flawless, inevitably a small percentage may end up less than perfect. If for any reason you are unsatisfied with your purchase, please contact us before leaving negative or neutral feedback. We will do anything within reason to favorably resolve any issues.
If you are not 100% satisfied with your purchase, you may send the item back within 30 days and we will happily refund your payment less the actual total shipping costs. Returned items must be unused, un-assembled and in the original packaging as received. Round-trip shipping costs will be deducted from the amount refunded on any items purchased under any free shipping promotion. A 15% restocking fee may also be applied. Please contact us for return authorization.
Please note:
Every effort is made to provide high quality, accurate images to assist you in selecting your furniture. However, images may vary in color depending on a number of factors including but not limited to individual computer monitor color settings, photography, lighting, natural variations, wood staining process and fabric dye-lots. These factors may cause slight variations therefore the item you receive may not be an exact match to what you see on your computer screen. ShopFactoryDirect is not responsible for color variations or measurements that are slightly off (three inches or less). All returns will be subject to our return policy and all applicable fees. If you require precise dimensions or colors, please contact us by phone or eBay message system to further assist you.
The team at Shop Factory Direct is committed to providing you with outstanding customer service. We hope that you are satisfied with this transaction and will consider Shop Factory Direct for all of your future home furnishing needs. If for any reason you are unsatisfied with the transaction please let us know. You can call us toll free at (800) 269-2216, option 3.
Shipping
We ship via UPS Ground, FedEx Ground, USPS Parcel and Priority, as well as LTL freight. All of our items include FREE SHIPPING to delivery addresses within the 48 contiguous United States. Shipping to Alaska, Hawaii and Puerto Rico is additional.
We do not ship internationally.
Please note: some addresses in very remote, rural areas (mountains, very narrow or unpaved roads, etc.) or urban roads with limited access (excessive tolls/high traffic/one-way streets, etc.) may incur additional charges. If you think you may live in one of these areas, please contact us for rates prior to making your purchase.
Unless otherwise stated FREE SHIPPING is curbside delivery. Delivery drivers may not enter your home so please be prepared by having help available to move large items.
White glove delivery service is available for an additional fee.
Please contact us for a rate quote. White glove delivery service includes two or more delivery people bringing the merchandise into your home, unpacking and assembling it in the room of your choice. White glove also includes removal of discarded packaging materials if requested. Please note, once furniture items are removed from the original factory packaging and assembled, they are no longer eligible for return under the terms and conditions of our return policy.
Orders usually take 1-3 business days to process and about two weeks for delivery. Although we do our best to get your order to you as quickly as possible, ShopFactoryDirect makes no guarantees of delivery dates. Unexpected delays are sometimes unavoidable, so please be patient. Once shipped, orders may not be canceled and are subject to the terms and conditions of our return policy.
When your shipment arrives, verify the number of boxes delivered is the same as the number of boxes listed on the delivery receipt prior to signing the delivery documentation. If the packing slip indicates a different box count than what is delivered, make sure you notate how many boxes you actually received and how many are missing on the delivery receipt before signing it and notify us immediately of any discrepancies.
All cartons shipped via freight carrier must be thoroughly inspected for any signs of mishandling such as dents, holes, rips, tears etc.
Any damage must be noted on the delivery receipt before it is signed.
Any damage not noted on the delivery receipt will be assumed to have occurred after delivery, and therefore will be the responsibility of the purchaser. Only refuse delivery of piece(s) showing obvious signs of severe damage.
DO NOT REFUSE any un-damaged items.
Minor damages will be restored to first quality by a professional furniture restoration technician. If restoration costs are estimated to exceed replacement costs, the damaged item(s) will be replaced. Replacement parts will be shipped for smaller items. ShopFactoryDirect assumes responsibility of any restoration or replacement costs and filing damage claims with the carrier for all damages noted on the bill of lading at the time of delivery. Items damaged in transit are not eligible for a refund. Refusal of restored or replacement items are subject to the terms, conditions and applicable fees of our return policy.
Freight carriers and delivery agents are not liable for factory defects. Any items determined to be defective will also be restored to first quality or replaced at no cost to the purchaser. ShopFactoryDirect assumes responsibility for restoration and/or replacements of any defective items as well as filing claims with the manufacturer.
We will need digital photographs of any damage/defects in order to file a claim with the carrier/manufacturer. Please contact us as soon as possible if there is any problem with your shipment.
Payment
Contact Us
If you have any questions or concerns please feel free to message or call. Our staff is happy to assist you in any way possible. Our office is open Monday through Friday from 8:30 AM - 7:00 PM EST. If you call after hours please leave a message and we will return your call as soon as possible. Sales staff may be available to answer questions over the weekend.
You can call us
TOLL FREE at (800) 269-2216